Privacy notice

This notice explains how parmavio uses the information you provide when requesting a tour or contacting support. Our goal is simple: use your details only to coordinate and communicate about your request.

What we collect
  • Contact details such as name, email, and phone
  • Request details such as preferred date and group size
  • Pickup-related notes you choose to share (e.g., luggage count, timing context)
  • Support messages you send us
How we use it
  • To respond to your request and confirm next steps
  • To coordinate pickup and meet-and-greet information where applicable
  • To provide customer support and address travel-related questions
  • To maintain basic service quality and safety
Your choices

When you submit an inquiry, you can indicate whether you’d like to receive email updates related to your request. You may request changes to your information or ask us to stop sending non-essential messages by contacting support.

Data responsibility

We aim to protect the information you share by limiting access to staff who need it for coordination and support. We also use reasonable safeguards to help prevent unauthorized access.

Sharing with partners

To fulfill the service you request, certain information may be shared with service providers responsible for coordination and pickup logistics. We keep sharing purposeful and limited to what’s needed.

Retention

We retain request information for as long as necessary to respond, coordinate, and manage customer care. Afterward, we handle deletion or anonymization consistent with our operational needs.

Questions about privacy?

If you have questions or want to update details about a request, reach our support desk. We’ll help as quickly as we can.